Terms and Conditions

Payment Methods

We accept American Express,MasterCard, Visa and Discover credit cards for orders placed via the LatticeGear store or phone. We also accept checks for purchase orders. Purchase orders and credit card orders can be placed over the phone from 8 am to 5 pm Pacific Standard time. Invoices will be sent upon shipment. Payment due upon invoice. Contact us at: LatticeGear, LLC. Phone/Fax 503-828-040/800-430-8210 15201 NW Greenbrier Parkway Suite C-6 Beaverton, OR 97006 sales@latticegear.com

Return Policy

Accessories and consumables. LattticeGear warrants that all accessories and consumables will be free from defects in material and workmanship. Defective products must be returned within 30 days from the date of delivery or the date of invoice, whichever occurs first for a full refund. LatticeAx Product Warranty. Seller warrants to the original Buyer from Seller of Equipment manufactured by Seller that the Equipment will be free from defects in material and workmanship for a period (“Warranty Period”) of ninety (90) days from the date of delivery or the date of invoice, whichever occurs first. Any Equipment repaired or replaced under this warranty is warranted only for the unexpired part of the original Warranty Period applicable to that Equipment. No product is to be returned to LatticeGear, LLC. without first obtaining a Return Authorization Number (RA#). Please contact LatticeGear at service@latticegear.com or phone at 1-800-430-8210 or 503-828-0040 to receive your Return Authorization Number (RA#). Returns must be received within 30 days of purchase for full refund

Accessories and consumables.

LattticeGear warrants that all accessories and consumables will be free from defects in material and workmanship.  Defective products must be returned within 30 days from the date of delivery or the date of invoice, whichever occurs first for a full refund.

LatticeAx Product Warranty.

Seller warrants to the original Buyer from Seller of Equipment manufactured by Seller that the Equipment will be free from defects in material and workmanship for a period (“Warranty Period”) of ninety (90) days from the date of delivery or the date of invoice, whichever occurs first.  Any Equipment repaired or replaced under this warranty is warranted only for the unexpired part of the original Warranty Period applicable to that Equipment.

No product is to be returned to LatticeGear, LLC. without first obtaining a Return Authorization Number (RA#). Please contact LatticeGear at service@latticegear.com or phone at 1-800-430-8210 or 503-828-0040 to receive your Return Authorization Number (RA#). Returns must be received within 30 days of purchase for full refund

Additional Conditions.

This warranty does not apply and shall be of no force and effect if Buyer modifies, maintains or repairs Equipment with other than Seller supplied parts or Seller authorized personnel. In addition, this warranty shall not apply to, and Seller shall have no responsibility for, defects caused in whole or in part by accident, vandalism, other than normal use, abuse, wrongful act, neglect, failure to use proper operational and safety procedures, or improper integration, installation, application or maintenance. 

Seller’s sole obligation under this warranty is to provide one of the following remedies: factory repair, replacement, or removal and refund of purchase price. Seller in its sole discretion shall determine which of these remedies shall be provided for any particular valid warranty claim.

To make a warranty claim as to any component, Buyer must make the claim in writing.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EQUIPMENT. SELLER EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR USE.

No modification of this Warranty shall be effective as to LatticeGear, LLC unless agreed to by Seller in a writing signed by Seller.

Website Terms of Use

TERMS OF USE Welcome to the website of LatticeGear, LLC (“LatticeGear”, “We”, “Us”, or “Our”). The following terms and conditions (together with any documents referenced herein) (“Terms of Use”) apply to your use of the website at http://www.latticegear.com (the “Website”), including any content, functionality, features, applications, widgets and services offered by LatticeGear (collectively with the Website, the “Service”). Please read the Terms of Use carefully before you start to use the Website. By using the Service, you accept and agree to abide by these Terms of Use and Our Privacy Policy, found at http://www.latticegear.com, incorporated here by reference. If you do not agree to these Terms of Use or the Privacy Policy, you must exit the Website and immediately discontinue any use of the Service.

1. Acceptance of the Terms of Use

Welcome to the website of LatticeGear, LLC (“LatticeGear”, “We”, “Us”, or “Our”). The following terms and conditions (together with any documents referenced herein) (“Terms of Use”) apply to your use of the website at http://www.latticegear.com (the “Website”), including any content, functionality, features, applications, widgets and services offered by LatticeGear (collectively with the Website, the “Service”).

Please read the Terms of Use carefully before you start to use the Website. By using the Service, you accept and agree to abide by these Terms of Use and Our Privacy Policy, found at http://www.latticegear.com, incorporated here by reference. If you do not agree to these Terms of Use or the Privacy Policy, you must exit the Website and immediately discontinue any use of the Service.

2. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in Our sole discretion.  You are expected to check this page from time to time to take notice of any changes We made, as they are binding on you and your continued use of the Service following the posting of revised Terms of Use means that you accept and agree to the changes.

3. Eligibility

To access the Service, you must be eighteen (18) years old or older and have the requisite power and authority to enter into these Terms of Use. LatticeGear may, in its sole discretion, refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Service is revoked in such jurisdictions.

4. Reliance on Information Posted

The information presented on or through the Service is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Service, or by anyone who may be informed of any of its contents.

5. Changes to the Service; Accessing the Service

We may update the Service from time to time, but its content is not necessarily complete or up-to-date. We reserve the right to withdraw or change any part of the Service in Our sole discretion, without notice or explanation. Any of the material on the Service may be out of date at any given time, and We are under no obligation to update such material.

We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, We may restrict access to some parts of the Service, or the entire Service, to users, including registered users. You are responsible for making all arrangements necessary for you to have access to the Service. You are responsible for ensuring that all persons who access the Service through your internet connection or mobile device are aware of these Terms of Use, and that they comply with them.

6. Intellectual Property Rights

The entire contents of the Service (including all information, software, text, displays, images, video and audio) and the design, selection and arrangement thereof, are owned by LatticeGear or its licensors and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other intellectual property or proprietary rights. You must not copy, modify, create derivative works of, publicly display or perform, republish, download or store, or transmit any of the material on Our Website without the prior written consent of LatticeGear, except to:

6.1 Store copies of such materials temporarily in RAM;

6.2 Store files that are automatically cached by your browser for display enhancement purposes; or

6.3 Print a reasonable number of pages using the Service for a permitted use under these Terms of Use.

You must not:

6.4 Modify the paper or digital copies of any materials from this Website;

6.5 Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text;

6.6 Delete or alter any copyright, trademark and other proprietary notices appearing on any illustrations, photographs, video or audio sequences, or any graphics; or

6.7 Reproduce, sell or exploit for any commercial purposes any part of the Service, access to the Service or any materials available through the Service without obtaining a license to do so from LatticeGear or its applicable licensor.

If you print, copy, modify, download or otherwise use any part of the Service in breach of these Terms of Use, your right to use the Service will cease immediately and you must, at Our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Service or any content from the Service are transferred to you, and all rights not expressly granted are reserved by LatticeGear. Any use of the Service not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

7. Trademarks

All rights in the product names, company names, trade names, logos, product packaging, and designs of all of our (or any third-party) products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to their respective owners, and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on this Service confers on you any license or right under any patent or trademark of any third party.

8. Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Service:

8.1 In any way that violates any applicable federal, state, local and international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);

8.2 For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise;

8.3 To transmit, or procure the sending of, any advertising or promotional material including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;

8.4 To impersonate or attempt to impersonate LatticeGear or a LatticeGear employee, another user, or person or entity (including, without limitation, the use of e-mail addresses associated with any of the foregoing) ; or

8.5 To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by Us, may harm LatticeGear or users of the Service or expose them or Us to liability.

Additionally, you agree not to:

8.6 Use the Service in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Service, including their ability to engage in real time activities through the Service;

8.7 Use any robot, spider or other automatic device, process or means to access the Service.

8.8 Use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without Our prior written consent;

8.9 Use any device, software or routine that interferes with the proper working of the Service;

8.10 Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;

8.11 Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Service, the server on which the Website or Service is stored, or any server, computer or database connected to the Website or Service;

8.12 Attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or

8.13 Otherwise attempt to interfere with the proper working of the Website.

9. Information About You and Your Visits to the Service

We collect and use information about you in accordance with Our Privacy Policy, the terms of which are incorporated herein by reference. By using the Service, you consent to such collection and use and you represent and warrant that all data provided by you is accurate.

10. Links from the Service

If the Service contains links to other websites and resources provided by third parties, these links are provided for your convenience only. These links include but are not limited to links from advertisers, such as banner advertisements. We have no control over the contents of third-party websites or resources, and accept no responsibility for third-party websites or resources, or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Service, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

11. Payments

We reserve the right to seek recovery of any money or fees remaining unpaid sixty (60) days from the date of invoice, including, but not limited to recovery through collection agencies and/or through one or more courts of competent jurisdiction, including small claims courts in jurisdictions and locations chosen by LatticeGear.  In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

12. Refund Policy

All payments are non-refundable.  We reserve the right to offer full or partial refunds at Our own discretion.

13. Disclaimer of Warranties

You understand that We cannot and do not guarantee or warrant that files available for downloading from the internet or the Service will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to Our Website for any reconstruction of any lost data.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER LATTICEGEAR NOR ANY PERSON ASSOCIATED WITH LATTICEGEAR MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER LATTICEGEAR NOR ANYONE ASSOCIATED WITH LATTICEGEAR REPRESENTS OR WARRANTS THAT THE SERVICE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVERS THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

LATTICEGEAR HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

14. Limitation on Liability

IN NO EVENT WILL LATTICEGEAR, ITS AFFILIATES AND NOR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

15. Indemnification

You agree to defend, indemnify and hold harmless LatticeGear, its affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your violation of these Terms of Use or your use of the Service, including, without limitation, any use of the Service’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Service.

16. Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of, or related to, them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by the laws of the United States of America and the State of Oregon (without regard to its conflict of law provisions), as if the dispute or claim were a contract wholly entered into and wholly performed in Multnomah County, Oregon, independent of your actual state or country of residence.

Any legal suit, action or proceeding arising out of or relating to these Terms of Use or the Service shall be resolved exclusively in the federal or state courts located in Portland, Multnomah County, Oregon and you hereby irrevocably and unconditionally consent to the exclusive jurisdiction and venue of such courts.

17. Waiver and Severability

No waiver of these Terms of Use by LatticeGear shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of LatticeGear to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

18. Entire Agreement

The Terms of Use and Privacy Policy constitute the sole and entire agreement between you and LatticeGear with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect thereto.

19. Your Comments and Concerns

This Website is operated by LatticeGear, LLC. All other feedback, comments, requests for technical support and other communications relating to the Service should be directed to: customerservice@latticegear.com

Thank you for visiting the website.

© 2017 LatticeGear. All rights reserved.